Privacy Policy

Last updated: June 2026

This Privacy Policy explains how the CometPrison store ("we", "us", "our") collects, uses, and protects your information when you use store.cometprison.com.

1. Information we collect

• Minecraft account details — your Minecraft username and UUID, which you provide at checkout so we can deliver your purchase in-game.
• Contact details — your email address, if you contact us for support or if it is provided during checkout for your receipt.
• Transaction details — records of what you purchased and when. Payment card information is collected and processed solely by our payment partner, Tebex; we never see or store your full card details.
• Technical data — basic information such as your IP address and browser type, used for security and fraud prevention.

2. How we use your information

• To process payments and deliver your purchases in-game.
• To provide customer support and respond to your inquiries.
• To detect, prevent, and address fraud, abuse, and security issues.
• To comply with legal and tax obligations.

3. How your information is shared

We share information only as needed to operate the store:

• Tebex — our payment processor, which handles billing and payment data under its own privacy policy (tebex.io).
• Discord — if you contact us or link your account through our Discord server.
• Legal requirements — where required by law or to protect our rights and users.

We do not sell your personal information.

4. Cookies

The store and our payment processor may use cookies to keep your cart and login session working and to improve security. You can control cookies through your browser settings, though some store features may not work without them.

5. Data retention

We keep transaction and account records for as long as necessary to provide our services and meet legal, accounting, and tax requirements, after which they are deleted or anonymized.

6. Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at support@cometprison.com.

7. Children's privacy

Our store is not directed to children under 13. If you are under 18, you must have a parent or guardian's permission before making a purchase. If you believe a child has provided us personal information without consent, contact us and we will remove it.

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the date it was last updated.

9. Contact

If you have any questions about this Privacy Policy, email us at support@cometprison.com or reach us in our Discord server.